Strayer BUS 375 Midterm Exam
Which of the following is not one of the PMBOKâ Guide’s five process groups?
In which life cycle phase do project sponsors become most actively involved in the project?
Monitor and control
When team members take direction from both the project and line managers, the type of project manager is usually
Lightweight team leader
Heavyweight team leader
Tiger team leader
Leopard team leader
Which of the following is normally not one of the traditional components of the triple constraint?
Within performance (Scope, technology or quality)
Accepted by the customer
Which of the following is normally not part of a team member’s role?
Accepting responsibility for a deliverable
Sharing information with the sponsor
Sharing information with the team
Completing the work at the earliest possible time.
Historically, which functional organization provided the greatest resistance to project management implementation?
Information Systems/ Technology
Project management restructuring allowed companies to manage projects that _____.
Could not be handled by the traditional organization
Had undefined objectives
Did not require effective cost control
Require little functional integration
During the 1970s and 1980s, formal project management practices were put in place because the constraints were _____ and _____ boundaries had to be crossed
Which of the following is not necessarily an obstacle to effective project management?
Changes in technology
Changes in project sponsorship
Increased project complexity
If a company advertises on television that they consider themselves as a solution provider to satisfy your business needs, then their driving force was most likely:
Efficiency and effectiveness
With the project expeditor organizational structure, the expeditor is usually brought on board:
At the beginning of the project
At the end of the first life cycle phase
When the project is 50% complete
When a problem arises
In which organizational form are the formal and informal organizations well established?
In which organizational form is there no customer focal point?
Which organizational structure generally retains team members long after they are needed?
Before becoming a project manager within a matrix organization, training should be provided in all of the following except:
Wage and salary administration
According to the text, the “next generation” project manager must exhibit skills in all of the following except:
Risk management skills
Wage and salary administration skills
Knowledge of the business
You have just been awarded a contract in which you told the customer that a certain employee would be assigned full time on the project. Once the project begins, you discover that the employee is splitting his time between two projects per the instructions of his functional manager. You should:
Determine the impact on the project and discuss it with the project sponsor
Determine the impact on the project and discuss it with the functional manager
Determine the impact on the project and discuss it with the customer
Probably the greatest risk to a project manager on a long-term project is to receive the best employees and then:
Have them seek perfection rather than just meeting the requirements
Find that your costs are escalating
Being unable to motivate them.
Losing them to other projects at an inopportune time
Project manager selection is usually made by the:
Senior levels of management
Customer’s selection process
Line management based upon cooperation on past projects
Voting by the team members
Which of the following is not usually an option for a PM dealing with an incompetent worker?
Re-assignment to less critical activities
Removal from the company
Removal from the project
According to Douglas McGregor, team members that require supervision, direction and threat of punishment for non-compliance are called _____ employees.
Laissez-faire leadership most likely represents:
The document that is prepared at the beginning of a project in order to clarify the roles and responsibilities of the team members is called a:
Responsibility clarification table
Responsibility identification table
Responsibility assignment matrix
Work package assignment sheet
Project managers would prefer to communicate in which of the following manners if given a choice?
Formal and written
Formal and oral
Informal and oral
Informal and written
If six people are in a room participating in a conversation, then there are _____ two-way channels of communications.
The most difficult decision for a project manager is to say:
OK! I’ll do it.
It’s my job.
Let the sponsor do it.
No, it’s not my job.
Waiting for people, incomplete work and numerous telephone calls are referred to as:
Cause and effect relations
Two common time management forms, as described in the book are called:
To-do pad and project scheduler
Daily calendar log and project scheduler
Responsibility assignment matrix and daily calendar log
To-do pad and daily calendar log
Project managers that refuse to delegate and have limited faith in the ability of the team create time management problems for:
Which conflict, if it occurs, can have the most serious impact on the team’s performance
Which of the following conflict resolution modes would a project least likely accept if the conflict was with the project team?
Which of the following conflict resolution modes would a project manager prefer to use for a conflict with superiors?
When using the SMART Rule, “R” stands for:
Emphasizing areas of agreement and deemphasizing areas of non-agreement represents which type of conflict resolution mode?
Which of the following conflicts has the most frequent occurrence for a project manager?
Which of the following is a characteristic of a good objective?
General, not specific
Established within resource bounds
Can violate organizational policies and procedures
Lowering the bid price of a project, possibly below your own cost of doing the work, is called a _____.
Unrealistic cost estimate
Which of the following is not what most companies do with a best practice?
Share it internally only
Share it internally but only to a selected few
Advertize it to your customers
Create a best practices library on the internet for all to see
The hardest part in creating a best practices library is:
Which of the following is not one of the four major variables for project management effectiveness?
Which of the following would be the first item to be discussed in the initial kickoff meeting for a project?
Understanding of the requirements
Understanding of the plan
Understanding of the schedule
Understanding of the budget
The person with the ultimate responsibility to make sure that all work required by the SOW and only the work required by the SOW is performed is the:
Appropriate subject matter expert for that work package
Which of the following is normally not addressed in a change control board meeting to approve a scope change?
Cost of the change
Which functional unit will perform the change
Impact on the schedule
Value-added opportunity for the client
Generally speaking, the lowest level in the WBS is referred to as:
The work package
During the execution of a project, the customer asks you to perform additional tests which the customer will pay for. Unfortunately, there are no resources available to perform the additional tests. The project manager should:
Refuse to perform the tests.
Determine when the tests can be done and then inform the customer
Tell the customer that company policy is that the additional tests must be treated as an enhancement project and funded separately after this project is over.
Let the sponsor make the decision on what to do.
If the customer’s SOW contains words such as nearly or approximately, then:
The project manager uses his discretion in determining the meaning
The sponsor uses his discretion in determining the meaning
The customer uses his discretion in determining the meaning
Scope creep is unlikely
A customer external to your company requests that a certain element of work be subdivided to lower level work packages and that cost/schedule information be reported at the lower levels. You should:
Grant the customer’s request but bill the customer for the changes to the WBS.
Simply grant the customer’s request.
Deny the request since the WBS is finalized and cannot change.
Check with the line managers first to see if cost and schedule can be reported at this level.
Which of the following documents is not defined in the text as one of the four critical documents for preliminary planning?
Project managers often rewrite the customer’s SOW into a document that the project team can easily understand. The document is called:
The redefined SOW
The scope statement
The deliverable statement
The finalized SOW statement
A customer is unhappy with the performance thus far on a project. The customer states that, unless scope changes are made at the contractor’s expense, the contractor would be removed from the customer’s preferred bidders list for future contracts. The contractor should.
Refuse to perform the scope changes.
Perform the scope changes at the contractor’s expense.
Perform the scope changes and then submit an invoice for payment to the customer.
Take no action and hope that the customer will forget about the scope change request.