Identify which of the descriptions below summarised the key

Training and Development

1. Identify which of the descriptions below summarised the key arguments for (a) voluntaris & (b) regulated systems of T&D

Market pressures ensure that when training is appropriate firms will invest and without bureaucratic requirements, such investment will be targeted on market needs


Vocational education & training is a public good and in long term national interest. Left to themselves firms will prioritise profit and may fund only short term and low level training rather than skills development. They may poach skilled workers

from other employers or deskill work instead.


2. Which of the following are the two types of training most commonly funded by employers?

a. Health & Safety

b. Basic computer skills

c. Team working

d. Induction

e. Customer service

3. Which five of these are potential problems in the recent trend for training in the UK to concentrate on “soft skills” such as communication and team work?

a. Not well defined meaning they may not be understood and valuable to employee

in labour market

b. Not formally accredited

c. Innate and cannot be learned

d. Undervalue knowledge (technical & local)

e. May be reflective not of individual skill but social & organisational context (ie

depends on other members of the team)

f. Not useful in the workplace

g. May lead to stereotyping of what type of employee can best do the work

4. What proportion of UK workers receive on or off job training? (Labour Force Survey 2011)

a. 20%

b. 15%

c. 9.4%

d. 1.5%

5. According to Grugulis, which five of these factors contribute to a “knowledgeable workforce”?

a. Training

b. Job design

c. Status

d. Payment for new skills

e. Control systems

f. Discretion

6. Which three of the following are characteristics of an expansive approach to workforce development?

a. Access to learning fostered by cross company experience

b. Team work valued

c. Rigid specialist roles

d. Managers are facilitators of workforce development

e. Development is used to tailor individual capability to organisational need

7. Increasing skills levels of service staff will always result in improved organizational performance. True or false?

a. True

b. False

8. Professional workers in the UK are experiencing less discretion in the way they do their work. True or false?

a. True

b. False

9. What are the five things that should be contained in a learning contract?

a. An overall development goal

b. Specific objectives related to skills and knowledge

c. Financial reward for achievement

d. Activities to be undertaken

e. Penalties for failure

f. Resources required

g. A method of assessment of learning

10. Match the definition for the 2 main approaches to analysing training needs.

Explores whether problems are attributable to training need

Problem centred approach
Person/Job profile comparison

Identifies gaps, most useful for new appointments

Problem centred approach
Person/Job profile comparison

Here’s the SOLUTION

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